This is why you TEST software before releasing it

According to “Botched McAfee update shutting down corporate XP machines worldwide”:

We’re hearing from all over that a bad McAfee for Windows XP update is causing computers worldwide to shut down. Apparently DAT update 5958 deletes the svchost.exe file, which then triggers a false-positive in McAfee itself and sets off a chain of uncontrolled restarts and loss of networking functionality. Yeah, wild — Twitter is basically going nuts, and McAfee’s support site appears to be down. There are some fixes floating around out there, but it may be too late — the final tally of borked PCs today may reach into the millions. We’ve already heard anecdotally that an Intel facility has been affected, as well as Dish Network call centers….

The anecdotal numbers keep rolling in, and they’re not small — 30,000 machines are knocked out here, 60,000 there. Given that the only fixes right now involve techs spending time with each affected machine individually, things could get seriously messy.

Posted by James on Thursday, April 22, 2010